Q&A
usc student housing

2353 Portland offers the best USC Off Campus Housing in the area.

How far away is 2353 Portland from USC’s campus?
2353 Portland is located at Portland St. and W. Adams Blvd. We are less than ½ mile from campus.

What does lease by the bed mean?
2353 Portland leases by the bed. You may lease a private, shared, or fully shared bedroom at the rental cost of all beds. Roommate matching is available for shared bedrooms.

What size are the beds?
Twin – 38”x75”
XL Twin – 38”x80”
Full – 54″x75″

Do you find the roommates for me?
We can assist in finding roommates and suitemates for you. We will do our best to find a good match and will coordinate communication between all parties.

My friend and I want to room together. Is that ok?
Of course! Each resident will have their own lease with a letter attached to the bedspace. If you have a person that you’d like to share the bedroom with within a shared floor plan, we can accommodate.

What if my roommate and I don’t get along?
We expect to be 100% occupied each year; thus, leaving little room for transferring units. We try our best to match roommates and most times it works, but there will be some that doesn’t. We encourage all to communicate, be respectful and work towards a common ground. There will not be much room for moving roommates around. In very rare circumstances there may be an opportunity of moving units and that will be determined dependent on availability.

What is the Amenity Fee?
To assist with a smooth living experience we have established a fee that, among other things, allows Wi-FI and all other utilities to be charged to the landlord releasing residents from the hassle and responsibility.

What is a SCEP and RSO Fee?
SCEP (Systematic Code Enforcement Program) is a bill for rental apartment. The monthly fee of $2.83 per apartment will be divided by the number of beds and billed monthly to each resident installment. RSO (Rent Stabilization Ordinance) is a bill for rental apartment. The monthly fee of $1.61 per apartment will be divided by the number of beds and billed monthly to each resident installment.

Can I get my own Renter’s Insurance with Liability? If so, what do I need to do?
Each resident must have Renter’s Insurance with Liability. We will provide the insurance at $12.95 a month and will have you covered. This does NOT include personal property and we encourage you to obtain that on your own. If you choose to get your own Renter’s Insurance with Liability, it must have $100,000 liability with the building property listed (2353 Portland) and the management company listed as a third party. Proof of renter’s insurance must be emailed to Property Manager to remove the provided Renter’s Insurance.

How much is parking?
Parking is provided at an additional cost of $125 monthly.

What furnishings are included?
*all are subject to change and vary by floorplan.

Living room: Most living rooms include one sofa, one coffee table, one accent chair, one side table, one entertainment stand, one flatscreen TV.

Dining room: Most dining rooms include a dining set with table and chairs.

Bedrooms: Private bedrooms typically will be furnished with one full size bed or two twin XL beds, bed frame, dresser, nightstand.
Desks will be provided in select apartments (will not come in the 4X2 and 5X3).

Studio units: Bedroom suite, dining room table and chairs, entertainment stand, side chair, and sofa.

Is the kitchen stocked?
No. You will need to provide your own food and cooking/dining supplies.

Is there laundry?
There is a laundry room located on property complete with multiple high-quality pay-per-use machines. Selected floor plans offer in unit laundry.

How can I pay my monthly installment?
Online portal payments provide a quick, automatic and easy way to pay your rent and fees monthly. If you prefer to pay by check, money order or cashiers check, there is a drop box for easy drop. All guarantors that are paying my check or money order must send the check directly to the resident to their personal address and they can then drop it in the drop box.

Will I get the exact unit I see on my visit?
We may be able to show you a model apartment during your visit, but it will not specifically be the unit you will be living in during the year. We can send you a listing of floor plans; however, due to the nature of renting by bed space and dependent on rates of specific units and matching roommates et al, we may not be able to show you the exact unit in which you’ll be assigned. However you may absolutely request a specific unit and if we can accommodate, we will.

How big are the apartments?
The sizes of our units vary, please refer to the Floor Plans tab for more details.

How long is the lease?
All leases are 12-month installments beginning in August and ending in July. Reletting is available at a fee, see office for details.

Do I need to move out at the end of the school year?
Opportunity for early renewal will be provided during the fall. If you’d like to renew for the following year, you may do so at that time. A move out date will be determined by the property manager and tenant, but the tenant is responsible for a 12-month lease.

I’m moving out of my current apartment in May and moving into 2353 Portland in August. Can I store my things or move my belongings in for the summer?
We are not able to provide early move in or storage, as we will be painting, cleaning, updating all units. You’ll have to make accommodations for your summer storage outside of the property.

Are leases for families with children available?
Yes. The property’s policy is included here for family occupants with a child(ren) under the age of eighteen (18) who is domiciled with (i) at least one parent, legal guardian, or another person having legal custody of the child under the age of eighteen, or (ii) the designee of such parent or other person having such custody, with written permission of such parent or other person. For family households with children, all household members age eighteen (18) or older must: (A) complete an application, and (B) sign the lease as a Resident. For family households with children under the age of eighteen (18), at least two (2) people will be permitted to occupy a single bedroom. If a family household with children under the age of eighteen (18) requires additional occupancy per bedroom, additional occupants may be allowed on a case-by-case basis based on factors including, but not limited to, the size of the bedroom(s) and unit, age of the children, configuration of the unit, any physical limitations of the property, and local occupancy codes. If the child occupant reaches eighteen (18) years of age during the term of the lease, the lease will be allowed to complete its term, but renewal will only be offered in compliance with the occupancy policy as stated. Child occupants who are under twenty-four (24) months at the time the lease is signed will not be counted under the occupancy policy for purposes of maximum occupancy but will be counted for subsequent leases if they reach the age of twenty-four (24) months during the term of the lease. The Landlord has the right to lease any empty bedroom(s). Families should contact the office directly regarding the application for family households, as this process varies from individual leasing and the required forms are not all available electronically.

What if I don’t have a Guarantor?
No Guarantor? No Problem, 2353 Portland offers Leap as an option! Leap is a quick and easy process that fills in for a guarantor or parent co-signer. Leap’s application is free online and takes around 5 minutes to complete. You will get a conditional decision within 30 minutes during normal business hours. Click here to apply or contact the office for more information.

Are there any social events at the property?
Yes, our Brand Ambassadors hold events multiple times per week. Whether it’s free meals, resume help, socials, or gift giveaways there is always something going on. We hope you use these events to meet others in the community and build lasting friendships.

Is there someone that I can talk to about an issue I’m having with my roommate or my apartment?
Yes, at Heritage Housing we offer a Brand Ambassador program where, separate from maintenance or leasing concerns, we have staff dedicated to enhancing your living situation. Contact info can be found in the lobby and they stand by ready to help.

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